Posted: March 3rd, 2023

When working with older peopleand supporting them with their daily activities

11. When working with
older peopleand supporting them with their daily activities, you may be
working with:
a)
Individuals living in residential aged care
environments
b)
Individuals living in the community
c)
Individuals aged between 15-30 years
d)
Both a) and b)2. Older peoplemay live in:
a)
Their own home
b)
Independent living accommodation
c)
Residential aged care facilities
d)
All of the above3. Give four (4)
examples of activities of living that you may be assisting an older
person to complete:4. One way to
support older people to maintain their independence is for you to clearly
explain appropriate support services that are available.
True False5. To help identify
the support needs required by an older person you would:
a)
Consult the service delivery plan
b)
Consult a supervisor
c)
Choose his/her needs based on what only you think
d)
Both a) and b)6. When visiting an
older person and supporting them with their daily activities you would:
a)
Time the visits whenever it suits you, regardless
of the person’s established routines
b)
Try to ensure visits are timed with the person’s
established routines
c)
Visit on an ad hoc basis, without any set schedule.
d)
All of the above7. Performing
support services in the older person’s home will help to enable the older
person to direct the processes where appropriate.
True False8. The demonstration
of equipment use needs to be done in accordance with organisation policy,
protocols and procedures.
True False9. Over time you may
recognise that an older person may have an increased need for support. What would you do if you recognised a need
for assistance in a person’s activities of living?
a)
Report the required changes to a supervisor
b)
Support the person to adapt the activity to
facilitate independence
c)
Use aids/equipment to help the person undertake the
activity independently
d)
All of the above10.Give an example
of when you need to give a report using the following methods:11.Give an example
of when you might use the following aids/equipment to assist an older person to
carry out daily tasks independently:12.Give three (3)
examples of hazards that may exist in an older person’s home that you
may need to address which may cause harm to you or the older person:13.Give an example
of what you could do to help an older person ensure their home has adequate
security:14.Give an example
of when you may need to modify an older person’s physical environment to
maximise safety and comfort:15.Give an example
of a sign or indication that would help you recognise that an older person is
experiencing grief:16.Give an example
of a support service (in your local area) you could provide information about
to an older person who is experiencing grief/loss:17.It is important
to use appropriate communication strategies with a person who is experiencing
grief/loss. Give an example of verbal or
non verbal communication methods you could use to help support a grieving
person:1. When
working within the aged care sector you may be working with older people
who:
a)
Live in residential aged care environments
b)
Live in the community
c)
May not yet use aged care services but are
considering it
d)
All of the above2. When
working with older people you need to be aware of issues that may arise as a
person ages. List three issues that older people may face in
their life:3. Give
two (2) examples of current philosophies
of service delivery in the aged care sector:4. What
does the HACC Program stand for and what is its purpose?5. What does DVA stand for and
what is its purpose?6. Give an example when you may
be required to discharge the duty of care in order to protect a person from
harming themselves or from harming others:7. What does the term ‘aging in
place’ mean?8. What does the positive ageing
philosophy mean?9.
Use the words in the table below to complete
the following sentence.peoplevaluesattitudesWhen planning
and implementing work activities with older ______________ you need to take
into consideration people’s personal ______________ and _______________ .10. Give
three (3) examples of people you can ask for support from when managing ageist
attitudes:11. When
working with older people you need to work in a way that minimises the effects
of stereotypical attitudes on the person.True False12. Give
an example of a suggestion you could give to an older person that would promote
a healthy lifestyle practice:13. When
delivering aged care services you need to:a)
Take into account the physical changes of the
person
b)
Already be a user of aged care services yourself
c)
Recognise the person’s interests and life
activities
d)
Both a) and c)14. Give
an example of when you have been working with an older person and he/she has
had an age-related problem you have had to help him/her work through. What was the problem and how did your
knowledge of the age related problem help in this situation?15. Give
an example where you have had to help an older person to realise that certain
changes associated with ageing may have an impact on their daily
activities. Were there any risks or
potential risks you had to communicate to the person?16. Give
four (4) examples of the rights that
older people have that you should encourage older people and their advocates to
be aware of:17. List
three (3) sources of information where you can find details on the rights of
older people:18. Access
and equity principles may include:
a)
Creation of a client orientated culture
b)
Non-discriminatory approach to all individuals
c)
Respect for individual services
d)
None of the above
e)
All of the above19. Give
an example how you could empower an older person in regard to their service
requirements:20. What
would you do if an older person’s rights are not being upheld?
a)
Do nothing and let the person try to deal with
the situation on their own
b)
Try to remedy the situation yourself
c)
Report the situation to an appropriate person
d)
Both a) and b)21. When
providing services to older people you would alter the service depending on
their race, spiritual or sexual preferences.True False22. Outline
the procedures a person would need to follow to lodge a complaint for your workplace:23. When
working with older people, how would you be able to see signs of elder
abuse?
a)
From various physical indicators
b)
From various behavioural indicators
c)
Indicators from the family/care giver
d)
All of the above24. Give
an example of a time you had to use appropriate communication strategies when
an older person you were working with showed signs of fear and other emotions
associated with grief. What happened and
how did you help support the person who was experiencing loss and grief?25. When
you are supporting an older person who is experiencing loss and grief what can
you do?
a)
Report the situation to an appropriate person
b)
Let the person work through their grief alone
c)
Provide the person with information where they
can receive relevant support services
d)
Both a) and c)26. List
the four different manifestations of dementia:27. Give
a brief definition of Alzheimer’s disease:28. Give
a brief definition of Huntington’s disease:29. Give
a brief definition of Pick’s disease:30. Give
a brief definition of Vascular disease:31. Most
people with Alzheimer's disease show evidence of both amyloid plaques and neurofibrillary
tangles:
True False32. When
supporting people affected by dementia it is important to:
a)
Address individual needs for a familiar stable
environment
b)
Change the person’s environment daily
c)
Be aware of the impacts of the person’s
environment
d)
Both a) and c)33. List
three (3) examples of the impacts that
dementia may have on family carers, family and significant others that you
need to be aware of when supporting people who are affected by dementia:34. Spouse,
family and friends are all examples of __________________ ________________ .35. Give
two (2) examples of impacts of dementia on the wider community:36. What should you do if you
witness signs of financial, physical or emotional abuse when working with
people affected by dementia?37. Give an example of a
non-verbal method of communication that would be appropriate to use with a
person affected by dementia:38. Give an example of how you
would provide reassurance by using reality orientation:39. List
three (3) examples of validation strategies you could use if a person affected
by dementia is showing signs of agitation and distress:40. Give
four (4) examples of daily living
activities which aim to maintain independence using familiar routines and
existing skills:41. Give
six (6) examples of instrumental
activities which aim to maintain independence using familiar routines and
existing skills:42. Give an example of the types of activities you
do with a person who you have worked with, or currently work with, who
experiences dementia. Why do you do
these particular activities with him/her?43. When
providing activities to people who experience dementia, give four (4) examples
of what you could do to ensure the safety
and comfort of the person:44. Advantages
of encouraging people affected by dementia to take part in meaningful activity
are:
a)
The enhancement of self esteem and pleasure in
life
b)
Minimise boredom
c)
Distract or eliminate symptoms of dementia
d)
All of the above45. When
you want to find out information relating to people’s reminiscences and
routines who could you ask?
a)
Spouse
b)
Family
c)
Friends
d)
All of the above46. Family
carers and significant others will look to you for support and guidance in
relating to dementia, its impact on a person and some approaches to providing
care:
True False47. What
does BPSD stand for?48. List
six (6) examples of behaviours of concern
that you may need to recognise when working with people affected by dementia:49. Give
an example of potential triggers for behaviours of concern that you have
learned to be aware of with a person who you work/have worked with who suffers
from dementia. Include in your response how
you learned about these triggers:50. Strategies
which minimise the impact of behaviours of concern:
a)
Should be planned, implemented and then reviewed
to ensure maximum effectiveness and highlight required changes
b)
Do not need to be planned
c)
Should follow after team discussion
d)
Both a) and c)
51
Working
ethically within the community sector means that you must:
a)
Be of the same ethnicity as the people you work
with
b)
Follow ethical guidelines with all decisions and
work that you do
c)
Work regardless of how ethical the practices are
d)
None of the above52
When working in the community sector, duty of care
means:
a)
You must only care for people when you are on duty
in your workplace
b)
It is your legal duty to take responsible care so
that other people are not harmed
c)
It is your legal duty to take responsible care so
that you are never harmed
d)
Both a) and c)53
What is your workplace’s policy on the storage of
people’s personal records?54 When working in
the community it is important that you are aware of your employee rights and
responsibilities that you must adhere to in all of the work that you
do. Give three (3) examples of your rights
and responsibilitiesas an employee:55 List the
procedures you are required to follow in your workplace for recognising and
addressing conflict of interest:56 You must always
exercise caution when communicating personal information so that you:
a)
Ensure confidentiality of the people who use your
services
b)
Ensure confidentiality of staff matters
c)
Ensure confidentiality of the dinner menu
d)
Both a) and b)57 Give an example
of when you may need to make an adjustment or have made an adjustment in the
communication methods you use/d because of cultural differences between people:58 When working in
the community sector, who might your clientsbe?59 Give two (2)
examples of how you would work to ensure a person centred approach:60 Explain the
procedure you must follow in your workplace when you need to resolve conflict
and/or interpersonal differences:61 List five (5)
sectors within the community services group:62 Give a reason why
you need to be aware of the roles of other organisations involved in community
work and/or service delivery:63 Name three (3)
ways in which you can conduct your work so that you embrace the values and
philosophies underpinning work in the community sector:64 Access and equity principals involve
providing:
a)
Have access to your workplace at all hours of the
day
b)
A non-discriminatory approach to all people using
the service
c)
A non-discriminatory approach to the service user’s
family, friends, general public and co-workers
d)
Both b) and c)65 The requirements
of you own work role are dependent upon:a)
Organisation guidelines
b)
The level of responsibility you have
c)
Legislation, awards and benchmarks
d)
All of the above66 List three (3)
ways that you can help to identify and implement improved work practices:67 Issues that
require mandatory notificationto your supervisor or appropriate
authority may include:68 When working with
people in the community sector it is important that you take time to reflect on
your own practice. In order to do this
you should:
a)
Undertake self-evaluation in conjunction with supervisors
and peers
b)
Provide and receive open and evaluative feedback to
and from co-workers
c)
Actively seek constructive feedback
d)
All of the above69 What types of models
of work are used in your workplace? E.g.
advocacy, participatory70 When working in
the community sector you will communicate and work with a variety of stakeholders
and representatives. Give four (4)
examples of stakeholders and representativesthat you are in contact
with in your current role and the reason for your involvement with them:71 Why do
organisations have policies and procedures for the access to records?72 What is the
purpose of conducting a needs assessment of the risk of falls?73 If you are
working with older people and you identify a requirement outside the scope of
your role and knowledge what should you do?a)
Carry on with the task regardless of if you know
what to do
b)
Report this to your supervisor or relevant health
professional
c)
Let the person attempt to carry out the task
without any support
d)
Do nothing74 When preparing
for an assessment of the risk of falls with an older person, it is important
to:
a)
Work with the person to establish their involvement
in the assessment
b)
Clarify your own role and accountability
c)
Both a) and b)
d)
None of the above75 List four (4)
pieces of information that are included in the assessment process:76 There is no need
to obtain the older person’s consent to carry out the assessment process:
True False77 Who are the relevant
others, (i.e. any other people) who
might see the assessment results of the older person?78 What could you do
to ensure that you communicate with the older person in a supportive and
encouraging manner that is respectful of their level of understanding and
cultural background?79 When conducting
an assessment on the risk of falls you must be respectful of the person’s
dignity, privacy, beliefs and wishes of the older person. Give an example of what a person may wish for
or choose to have during the assessment process:80 When conducting
an assessment on the risk of falls you need to:
a)
Determine the older person’s concerns about falling
b)
Determine how the older person has coped with any
previous falls
c)
Identify any factors in the person’s lifestyle that
might affect their level of risk
d)
All of the above81 Give two (2)
examples of a factor in an older person’s lifestyle that might affect their
level of risk:82 When conducting
an assessment on the risk of falls you should try to:
a)
Minimise any unnecessary discomfort to the older
person
b)
Maximise the participation of the older person
c)
Minimise the participation of the older person
d)
Both a) and b)83 When conducting
an assessment on the risk of falls you should try to:
a)
Include the support of carers during the process
b)
Exclude the support of carers during the process
c)
Exclude the support of family during the process
d)
All of the above84 List five (5)
possible risk factorsthat you may have identified along with the input
of your supervisor or health professional:85 Options for
strategies to help minimise falls need to be explained to the older person and
their carer/s. They need to be
identified according to:
a)
Safety needs
b)
Priorities
c)
Specific requirements
d)
All of the above86 Fall minimisation
strategies need to be implemented:
a)
In a way that minimises the person’s discomfort
b)
In a way that maximises the person’s discomfort
c)
In a safe manner
d)
Both a) and c)87 Once the fall
minimisation strategies have been chosen and implemented the next stage is to
monitor the effect of the strategies on the older person. Give an example of an indicator of
increased risk as a result of the strategies:88 Give a reason why
a fall minimisation strategy may not have the desired result you predicted:89 If strategies are
not having the desired result what would you do?
a)
Reassess the strategy and choose a more appropriate
one
b)
Discuss options with the person, carer and
supervisor
c)
Continue using the same strategies
d)
Both a) and b)90 Documentation
should be completed:
a)
According to organisation policies and procedures
b)
In a manner consistent with reporting requirements
c)
Only whenever there is an audit due on the
organisation
d)
Both a) and b)91 Documentation
should always be filed according to organisation policies and protocols:
True False92 Working ethically within the community sector means
that you must:
93 Be of the same
ethnicity as the people you work with
94 Follow ethical
guidelines with all decisions and work that you do
95 Work regardless
of how ethical the practices are
96 None of the above97 When working in
the community sector, duty of care means:e)
You must only care for people when you are on duty
in your workplace
f)
It is your legal duty to take responsible care so
that other people are not harmed
g)
It is your legal duty to take responsible care so
that you are never harmed
h)
Both a) and c)98 What is your
workplace’s policy on the storage of people’s personal records?99 When working in
the community it is important that you are aware of your employee rights and
responsibilities that you must adhere to in all of the work that you
do. Give three (3) examples of your rights
and responsibilitiesas an employee:100List the
procedures you are required to follow in your workplace for recognising and
addressing conflict of interest:101You must always
exercise caution when communicating personal information so that you:
e)
Ensure confidentiality of the people who use your
services
f)
Ensure confidentiality of staff matters
g)
Ensure confidentiality of the dinner menu
h)
Both a) and b)102Give an example
of when you may need to make an adjustment or have made an adjustment in the
communication methods you use/d because of cultural differences between people:103When working in
the community sector, who might your clientsbe?104Give two (2)
examples of how you would work to ensure a person centred approach:105Explain the
procedure you must follow in your workplace when you need to resolve conflict
and/or interpersonal differences:106List five (5)
sectors within the community services group:107Give a reason why
you need to be aware of the roles of other organisations involved in community
work and/or service delivery:108Name three (3)
ways in which you can conduct your work so that you embrace the values and
philosophies underpinning work in the community sector:109Access and equity principals involve
providing:
e)
Have access to your workplace at all hours of the
day
f)
A non-discriminatory approach to all people using
the service
g)
A non-discriminatory approach to the service user’s
family, friends, general public and co-workers
h)
Both b) and c)110The requirements
of you own work role are dependent upon:e)
Organisation guidelines
f)
The level of responsibility you have
g)
Legislation, awards and benchmarks
h)
All of the above111List three (3)
ways that you can help to identify and implement improved work practices:112Issues that
require mandatory notificationto your supervisor or appropriate
authority may include:113When working with
people in the community sector it is important that you take time to reflect on
your own practice. In order to do this
you should:
e)
Undertake self-evaluation in conjunction with
supervisors and peers
f)
Provide and receive open and evaluative feedback to
and from co-workers
g)
Actively seek constructive feedback
h)
All of the above114What types of models
of work are used in your workplace? E.g.
advocacy, participatory115When working in
the community sector you will communicate and work with a variety of stakeholders
and representatives. Give four (4)
examples of stakeholders and representativesthat you are in contact
with in your current role and the reason for your involvement with them:116Why do
organisations have policies and procedures for the access to records?117What is one of
the key issues facing people that
they must have an understanding of when working with people with a disability?118The following
statement is a fact: You have to speak
loudly to most disabled people – because they might have difficulty talking.
True False119The statement
is a fact: The lives of people with
disabilities are totally different than the lives of people without
disabilities.
True False120Give an example
of how you would demonstrate a commitment
to access and equity principles when you are working with people with a
disability:121Give two (2)
examples of developmental disabilities:122Give two (2) examples
of acquired disabilities:123When planning
and undertaking work with people with disabilities there is no need to take
into account personal values and attitudes of people you are working with.
True False124Language and
communication is important when working with all people. When talking/writing with disabled
people:
a)
Do say handicapped
b)
Do say spastic
c)
Do say disabled person
d)
All of the above125If a person has
difficulty hearing and speaking you would refer to them as:
a)
Partially deaf
b)
Hard of hearing
c)
Deaf and dumb
d)
Both a) and b)126If you refer to
a person who has the opportunity to use a wheelchair, you would refer to them
as:
a)
Wheelchair bound
b)
A wheelchair user
c)
Aperson
who uses a wheelchair
d)
Both b) and c)127People with a
disability have the right to:
a)
Express own feelings
b)
Common law
c)
Be treated in a dignified, safe and comfortable
manner
d)
All of the above128Give an example
of how you would support the recreational interests of a person with a
disability who you were working with:129People with a
disability may have a variety of needs and requirements depending on:
a)
The type of disability
b)
Support available
c)
Presence of a chronic illness/condition
d)
All of the above130Psychiatric,
physical, cognitive and sensory are all types of:
a)
Supports available
b)
Recreational activities
c)
Disabilities
d)
All of the above131When working
with people with a disability it is important that you comply with all legal
responsibilities and duty of care:
True False132Outline the
procedure that you would follow in your organisation if you needed to report a
situation that may pose a health and safety issue while working with a person?133Give four (4)
examples of different models for working in
the sector that you could use as required to meet the needs of the people
you work with:134If you identify
a situation of risk when you are working with a person with a disability give
four (4) examples of the appropriate
peopleyou could report it to:135When responding
to situations of riskin the context
of your work role, you may be required to:
a)
Minimise risk
b)
Provide information on risks
c)
Work with the risk present without attempting to
minimise the risk
d)
Both a) and b)136What are the
procedures you would follow at your work place if you were required to report
possible abuse and/or neglect?137A potential
risk or situation of risk to people with disabilities could be:
a)
Normal behaviour
b)
Uncharacteristic or inappropriate behaviour
c)
A situation that may affect the health of a
person
d)
Both b) and c)138In order to provide support to meet a
person’s care needs you need to have an understanding of their support
requirements. The person’s care needs
are included in a personal care support planwhich may include:
a)
A stand alone personal care plan
b)
Personal care aspects embedded in a wider
individualised plan
c)
Personal care aspects of the person’s neighbour
d)
Both a) and b)139 Give an example
of a context where you may be required to give a person personal support:140Give three (3
examples of personal support requirementsthat may be included in a
personal care support plan:141Define
dysphagia:142Sometimes people
experience discomfort when receiving types of personal care like help with
dressing, or receiving a bed-bath or changing a catheter. Give an example of the types of emotions a
person may feel if they are receiving personal care:143In your current
workplace, what is something you can do to minimise the feelings of
embarrassment, fear, humiliation or discomfort when giving personal care to one
of the people you work with?144Give an example
of how you have had to consider the specific cultural needs of a person while
providing personal care to someone in your workplace.145When providing
personal care, you need to be aware of situations of risk or personal risksthat
may be associated with the provision of support. Give an example of a situation of risk or
personal risk that you may encounter:146Give an example
of a home environmental hazard:147Give three (3)
examples of equipment, processes and aidsthat you may be required to
use to help provide assistance and promote independence with the people you
work with:148What would you do
if you were in a situation that required the use of equipment that you had not
yet received training on?
a)
Attempt to use the equipment anyway
b)
Let the person attempt to use the equipment by
themselves
c)
Seek appropriate support
d)
All of the above149It is important
to provide support to a person and involve them in the decision making as much
as possible. What can you do to
encourage participation from the person you are providing support to?
a)
Confirm procedures with the person
b)
Confirm how much the client can participate in
helping to meet his/her needs
c)
Confirm the person’s preferences
d)
All of the above150It is not
recommended that you provide the person with information to enable them to meet
their own personal needs.
True False151A person’s care
plan may require you to provide support or assistance with technical care
activities. Give two (2) examples of
technical skills you may need to have knowledge of when providing support to
meet personal care needs:152If you have
identified variations that may be required to a person’s care plan you need to
report them to your supervisor. Give two
(2) examples of how you could do this:153Use the words in
the table below to complete the following sentence.aidssupportchangeChanges in a person’s health or
______________ requirements may also mean a _______________ is required in the
processes and _______________ that are used.

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