Negative response letter

Our company has become aware of several unusual returns you have made at Coach. Specifically, in our Florida stores, you have returned items without a receipt to indicate the original purchase information. Coach prides itself in the craftsmanship that takes place in the manufacturing of our products as well as the level of service that our customers receive In our stores.It appears from these returns that Coach goes not appear to be satisfying your shopping needs.

We would like to know what the problem was so that we may resolve It. The Coach store will not process any returns for you without a receipt to Indicate Orlando purchase Information. If you have any questions, you can call loss prevention at 1800-555-555 to discuss the matter. Thank you in advance for your understanding. We look forward to speaking with you, so that we may satisfy your shopping needs at Coach.

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Sincerely, Loss Prevention Manager Specifically, In our Florida stores, you have returned Items without a receipt to Indicate the Orlando purchase Information. Coach prides Itself In the craftsmanship the problem was so that we may resolve it.

The Coach store will not process any returns for you without a receipt to indicate original purchase information. If you that our customers receive in our stores.