Posted: April 27th, 2023

Interview with Quality or Safety Professional

Instructions Experiential Learning Assignment
Quality or Safety Professional Interview
Course: Quality, Safety, and Informatics for RN to BCP
Assignment Name: Interview with Quality or Safety Professional
Due Date: Sunday November 6, 2022
Purpose
The purpose of this assignment is to provide you with the opportunity to talk to a quality or safety professional in your organization about how the organization is meeting the national quality and safety mandates.
For this assignment, you will:
• Complete the new Experiential Learning Contact Information form that is posted under Course Assignments and Rubrics. Upload this form to the Dropbox for the experiential assignment at least 1 week prior to conducting the interview. The professional may be contacted to verify that the interview took place.
• Gather information from the selected professional.
o Number of employees in the department and roles of each employee type
o Role of the department in teaching nurses about quality or safety
o Ongoing organizational data collection for quality or safety reporting
o National, state, or local organizations that receive the data reports
o Role in risk management related to medical errors or breaches of safety
o Processes for improving quality or safety (e.g., root cause analysis)
o The role of nurses in achieving quality, safe patient care
• Compare the activities reported by the quality or safety professional to determine how closely the organization is adhering to standards of care
• Write an organized, clear, and concise 5-page critique of the areas in which the organization is achieving quality and safety goals and areas where improvements can be made
Knowledge & Skills
By completing this assignment, you will gain the following knowledge:
• The role of quality and safety professionals in your organization
• The current and ongoing quality and safety priorities in your organization
• The gaps in quality or safety initiatives in your organization
• The expectations of nurses in addressing quality or safety issues
Task
To complete this assignment, you should:
• Select a quality or safety professional in your employing organization.
• Schedule a 1-hour interview with the professional. The interview can be face-to-face or via telephone or zoom/other meeting platform.
• Prepare to ask questions based on the purpose of the interview. These questions should be informed by course readings and assignments.
• Write the critique using APA formatting, including citations and references for a personal communication

Element Fully
Addressed Partially Addressed Insufficient or Not Addressed Points Possible Points Earned
Content 57.5
Select and set up an interview time with a quality or safety professional in your employing organization. If you do not know who to contact, confer with your manager. Spend 1 hour interviewing this person face-to-face, by telephone, or via zoom/other meeting platform to learn about the quality or safety projects in your organization. (5 points)
Provide a description of the workplace where your interviewee is employed. Include the number of employees, the roles held in the quality or safety department, and how/why you chose to interview this particular person. (5 points)
Describe the current and ongoing data collection projects being undertaken to comply with national, state, and local quality or safety mandates. Indicate what agency or entity receives these data and reports. (10 points)
Describe the role of the professional in risk or safety management. Include processes used to determine gaps in practice and whether or not the professional is involved in teaching nurses about organizational quality and safety priorities. (10 points)
Describe the expectations the quality or safety professional has for nurses employed in the organization. (2.5 points)
Compare the activities undertaken by the quality and safety professional to the responsibilities discussed in class readings. Provide a critique of the organization’s compliance with national standards. (10 points)
Summarize your findings and recommendations for future nurse involvement in quality or safety initiatives in the organization. (15 points)
Spelling, Grammar, General APA Format 2.5
Free of spelling, typographical, grammatical, and APA errors.
Total Points 60

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Readings:

Wickman, M., Drake, D., Heilmann, H., Rojas, R., & Jarvis, C. (2015). QI: Nursing’s evolving responsibility. Nursing Management, 44(10), 30-37. doi:10.1097/01.NUMA.0000430404.42712.2f

The link to the article to read in preparation for your interview is here: https://journals.lww.com/nursingmanagement/Fulltext/2013/10000/QI__Nursing_s__evolving_ responsibility_.7.aspx#ej-article-sam-container

Assignment: Experiential Learning (1 hour interview experience with a QI/QA professional or nurse). Experiential learning paper due by Sunday April 22 at 11:59 pm in course assignment dropbox

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Firstly, you need to identify and contact a quality or safety professional in your organization. If you do not know who to contact, confer with your manager or other relevant personnel in your organization. Schedule a 1-hour interview with the professional, either face-to-face, by telephone, or via zoom/other meeting platform.

Prepare a list of questions for the interview based on the purpose of the interview, as stated in the assignment. These questions should be informed by course readings and assignments. You may want to focus on the following areas:

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Number of employees in the department and roles of each employee type
Role of the department in teaching nurses about quality or safety
Ongoing organizational data collection for quality or safety reporting
National, state, or local organizations that receive the data reports
Role in risk management related to medical errors or breaches of safety
Processes for improving quality or safety (e.g., root cause analysis)
The role of nurses in achieving quality, safe patient care
During the interview, take detailed notes and ask follow-up questions as needed. After the interview, review your notes and organize your thoughts into a clear and concise 5-page critique of the areas in which the organization is achieving quality and safety goals and areas where improvements can be made. Be sure to use APA formatting, including citations and references for personal communication.

In your critique, address the elements outlined in the grading rubric, including a description of the workplace, data collection projects, risk or safety management, expectations for nurses, comparison of activities to class readings, and recommendations for future nurse involvement in quality or safety initiatives.

Finally, proofread your paper carefully for spelling, typographical, grammatical, and APA errors. Be sure to submit your paper to the course assignment dropbox by the due date.

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