Posted: March 21st, 2023

Increase in patient satisfaction scores

After working with your preceptor to assess organizational policies, create a list of measurable outcomes for your capstone project intervention. Write a list of three to five outcomes for your proposed intervention. Below each outcome, provide a two - three sentence rationale.

The assignment will be used to develop a written implementation plan.

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Outcome 1: Increase in patient satisfaction scores by 20% within 6 months of implementation.
Rationale: Improved patient satisfaction is an important indicator of quality healthcare delivery. By implementing our proposed intervention, we aim to enhance patient experience, which can lead to increased satisfaction scores.

Outcome 2: Reduction in hospital readmissions by 15% within 6 months of implementation.
Rationale: Hospital readmissions are costly and can have negative impacts on patient health outcomes. Our intervention focuses on improving care coordination and patient education, which can lead to a decrease in readmissions.

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Outcome 3: Increase in healthcare provider adherence to evidence-based practices by 25% within 6 months of implementation.
Rationale: Adherence to evidence-based practices can lead to improved patient outcomes and overall healthcare quality. Our intervention includes training and education for healthcare providers to improve their knowledge and implementation of evidence-based practices.

Outcome 4: Increase in the number of patient referrals by 10% within 6 months of implementation.
Rationale: Referrals are an important indicator of patient trust in the healthcare organization. By implementing our proposed intervention, we aim to improve patient satisfaction and build trust, which can lead to an increase in patient referrals.

Outcome 5: Reduction in patient wait times by 25% within 6 months of implementation.
Rationale: Long wait times can negatively impact patient satisfaction and overall experience. Our intervention includes process improvement strategies to reduce wait times and improve patient flow, which can lead to a more positive experience for patients.

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